Returns & Exchanges
At Wolf Escape Games, we want you to be fully satisfied with your gear. If your purchase doesn't fit your lifestyle, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Ship and Track
Drop your package off at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing